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Updates

Normal Updates

When there is an update available, a message will pop up upon launch. If ArtLib is already opened, you can check for updates via Menu -> Help -> Update Check.

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Click Update to update; Click Cancel to postpone. If you postpone an update, you can start the update later via Menu -> Help -> Update Check.

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After clicking Update, a window will pop up indicating the update is in progress.

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Wait till download progress reaches 100%. When the Install button lights up, click it to install. Note: If ArtLib is open during the installation, it will be automatically closed.
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After it's done, click Experience Now to open the updated ArtLib, or you can click Later and open ArtLib manually whenever you wish.

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Forced Updates

If important content is released, we will initiate a forced update. The update module will start to download and install the package automatically when you launch ArtLib. You must then wait for the update to finish.

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Common Problems

The update is complete and I clicked Experience Now but the client did not open.

Solution: Find the ArtLib.exe file in the installation path and launch it manually. You can search “ArtLib.exe” in your Resource Manager.

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After clicking Install, a windows update.exe window will pop up but sometimes the prompt window is minimized.

Solution: When it's minimized, open it manually and click Yes to enter the next step.

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